Please note:

  • The goal of support is to help solve problems with the from studio to stage platform not to provide general troubleshooting help.

  • We only reply to emails during office hours.

  • Office hours are 9-5 CT (Central Time) M-F.

  • We do not respond to emails outside of those times. We do not provide 24/7, emergency tech support.

  • If you are a current From Studio to Stage student with an active subscription, you can expect a reply between 24-48 hours during office hours. 

  • If you are a current student, and need help with troubleshooting please post your question in the All access community :

  • If you are not a current From Studio to Stage student, you can expect a reply within a week. Please be reminded, we don't provide troubleshooting help.

  • If you are experiencing crashes with software or hardware, contact support for that company. They have advanced reporting tools and are more aware of bugs/issues with their products.

To contact us, click the support bubble in the bottom right hand corner of the screen.