Home Forums From Studio to Stage Support I have an order listed on my account for August 14th, Was I charged?

  • I have an order listed on my account for August 14th, Was I charged?

     Will updated 1 month ago 1 Member · 1 Post
  • Will

    Administrator
    August 16, 2021 at 3:33 pm

    If you look at the order history on your account, you may notice an order that is “pending payment” for August 14th. This order was created when transferring your account from the previous subscription platform to the new platform, bu you were not charged on 08/14/2021. This order was manually added to your account in order to transfer from the previous platform to the new platform, but you were not charged.

    If your renewal date for the month of August 2021 is after August 14th, you will see another order listed-this is your actual subscription that you were charged for. If you check your bank statement, you’ll only see one charge for the month of August.

    If you have any questions at all, please reach out to us support@fromstudiotostage.com.

    • This discussion was modified 1 month ago by  Will.
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